As a pet parent, keeping your furry friend happy and healthy is a top priority. But when your dog or cat requires one or more daily medications, staying on top of their prescriptions can quickly become a hassle. That‘s where Koala Health comes in.
Koala Health is an online pet pharmacy that takes the stress out of managing your pet‘s medications. With a user-friendly website, wide selection of products, helpful pharmacists, and personalized care, Koala makes it easier than ever to get your pet the treatments they need.
In this in-depth Koala Health review, we‘ll cover everything you need to know about this innovative service, including:
- What Koala Health is and how it works
- The story behind the company
- Key features and benefits
- What customers have to say
- Pricing, promotions, and discounts
- Frequently asked questions
- And more!
By the end, you‘ll have all the information you need to decide if Koala Health is right for you and your pet. Let‘s jump in!
What Is Koala Health?
Koala Health is a full-service, online pet pharmacy that delivers your dog or cat‘s medications right to your door. Their mission is to simplify pet care by streamlining the prescription process and providing exceptional customer service every step of the way.
With Koala, you can easily order all your pet‘s medications in one place. They carry over 330 vet-recommended prescriptions and health products for common conditions like:
- Allergies
- Anxiety
- Arthritis
- Diabetes
- Ear infections
- Fleas and ticks
- Heartworm
- Skin issues
- And more
Koala‘s licensed pharmacists work closely with your vet to verify prescriptions, ensure accuracy, and keep refills on track. Medications are carefully sorted by pet and clearly labeled with the date and time to be given. They even offer automatic refills, so you never have to worry about running out.
Best of all, Koala Health is completely free to use. You only pay for the cost of your pet‘s medications. With glowing reviews, a rapidly growing customer base, and helpful features, it‘s an efficient, stress-free solution for modern pet parents.
The Story Behind Koala Health
Though Koala Health was only launched in 2021, the concept is backed by a caring, professional team. The company was founded in Boston by Gavin Cotter and Jordan Smith, who previously worked at PillPack, a similar medication management service for humans.
They were soon joined by Stephen Handel from Blink Health. Together, the trio set out to transform the way pet owners get their pets‘ medications, bringing the convenience and personalization of human pharmacies into the veterinary world.
As pet parents themselves, they saw a need for a service that would simplify multi-medication management and improve pet health outcomes. At traditional pharmacies, they found, many owners struggled to keep track of different pills and instructions for each pet.
As a result, pets often received incorrect doses or missed doses altogether. Studies show that both humans and animals have better medication adherence when using services like mail order and pill packs.
At Koala Health, the founders have combined those strategies to help pet parents stay organized and ensure their pets get the best possible care. Today, Koala‘s top-notch service has earned excellent feedback and a loyal following of thousands.
How Koala Health Works
Koala Health offers a seamless, start-to-finish service that makes managing your pet‘s medications a breeze. Here‘s how to get started:
1. Sign up online
Create your free account at Koala.Health and add your pet‘s name, species, and weight.
2. Shop for medications
Search Koala‘s extensive catalog of over 300 prescriptions and health products. Select the items you need, choose a quantity, and set your delivery frequency (every 1-6 months).
3. Check out
After you add items to your cart, confirm your pet‘s information, delivery address, and payment details.
4. Vet verification
Koala‘s pharmacy team will contact your vet to verify your pet‘s prescriptions and check for accuracy.
5. Receive your order
Your pet‘s medications will arrive quickly and safely, sorted by name, date, and time in a Koala Box with personalized touches. Keep an eye out for a possible bandana gift!
6. Automatic refills
At your selected frequency, Koala will automatically send your pet‘s next batch of prescriptions. You can adjust or cancel anytime.
That‘s it! Throughout the process, Koala‘s friendly pharmacists and care team are available to answer any questions. They keep you updated at every step, so you always know the status of your pet‘s prescriptions.
The Benefits of Using Koala Health
There are so many reasons to love Koala Health. As an all-in-one pet pharmacy, they make getting your pet‘s medications fast, easy, and worry-free. The top benefits include:
Huge selection
Koala carries over 300 vet-approved medications and essential health products, so you can get everything your pet needs in one place.
Personalized care
Koala‘s expert pharmacists work with your vet to determine the best medications for your pet‘s unique needs.
Vet-verified prescriptions
The pharmacy contacts your vet directly to authorize prescriptions, check dosages, and prevent medication errors.
PawPack organization
Koala sorts your pet‘s medications by date and time in a convenient PawPack, so you never miss a dose.
Fast, free shipping
Most prescriptions ship within 1-2 business days and arrive on your doorstep for free.
Automatic refills
With Koala, you can set your pet‘s medications to automatically refill and ship every 1-6 months. Adjust or cancel anytime.
Exceptional service
Koala‘s team is knowledgeable, responsive, and passionate about pets. They‘re available 24/7 to help however they can.
Thoughtful touches
From bandanas to handwritten notes to remembrance flowers, Koala always goes above and beyond for their customers.
Koala Health Reviews: What Pet Parents Say
Since launching in 2021, Koala Health has earned rave reviews from happy pet parents across the web. Let‘s take a look at some key ratings:
- Koala.Health: 4.88 out of 5 stars based on 880 reviews
- Facebook: 4.4 out of 5 stars based on 14 reviews
- Google: 4.5 out of 5 stars based on 17 reviews
Reviewers consistently praise Koala‘s helpful service, quick shipping, quality packaging, and caring touches. Here are a few highlights:
"Absolutely the best company! I submitted my very first order with a discount code. They were expeditious in contacting my vet, always following up with me via email and I received my product FAST! Not to mention it arrived in a nice box…This company CARES about its customers and it shows!"
"Koala was so fast in filling and shipping my dog‘s prescription. Thank you! Also, with the coupon code I had, y‘all were by far the most affordable option. Lastly, the packaging. I‘m a sucker for good packaging and the box with the bandana and handwritten note pushed Koala over the edge as the best online pet pharmacy ever."
"Very professional with excellent, caring customer service."
All in all, pet parents are thrilled with the convenience, value, and personalized care Koala Health provides. For many, they‘ve become the go-to pharmacy for all their pets‘ needs.
Koala Health Pricing and Promotions
One of the biggest perks of Koala Health is that it‘s 100% free to use. You‘ll never pay any sign-up fees, service fees, or shipping fees. The only cost is for your pet‘s medications themselves.
Koala Health is committed to providing affordable options for every pet. They accept most pet insurance plans and offer a direct savings program for select brand-name prescriptions.
On top of everyday low prices, Koala frequently has special promotions to help you save even more. For example, until December 31st, you can take 40% off your first order with code DEC40. That‘s up to $35 in savings!
You can also get an extra 4% discount on every order when you choose automatic refills. Over time, those savings really add up, without any extra effort.
To stay in the know about future deals and discounts, sign up for Koala‘s email list or follow them on social media. They‘re always cooking up new ways to give back to their loyal customers.
Frequently Asked Questions
Let‘s finish up by answering some of the most common questions about Koala Health:
Is a prescription required?
Yes, you will need a prescription from your veterinarian for medications. However, Koala takes care of getting the prescription for you. Simply provide your vet‘s contact information at checkout.
How do refills work?
With Koala‘s AutoShip service, you can set your pet‘s medication to automatically refill and ship every 1-6 months, so you never run out. You can adjust or cancel your refill schedule at any time.
What is Koala‘s return policy?
Due to pharmacy regulations, Koala Health cannot accept returns of prescription medications. However, if you receive an incorrect or damaged item, contact their care team right away for a replacement.
How do I contact Koala Health?
Koala‘s friendly care team is available 24/7 to answer any questions. You can reach them by phone at (866) 445-6252 or by email at [email protected]. They typically respond within a few hours.
Does Koala Health have an app?
Not yet. Currently, Koala‘s services are only available through their website at Koala.Health. As the company grows, they may develop a mobile app in the future.
The Bottom Line
If you‘re looking for a smarter, simpler way to manage your pet‘s medications, Koala Health is the way to go. Their intuitive online pharmacy makes it easy to get all your pet‘s essentials in one place, with minimal effort on your part.
With a massive selection, personalized care, vet-verified prescriptions, and helpful extras, Koala is a cut above your average pet pharmacy. But it‘s their genuine compassion and attention to detail that truly sets them apart.
We were blown away by Koala Health‘s glowing reviews and high ratings across multiple platforms. Pet parents can‘t seem to say enough good things about the service, from the caring pharmacists to the fast shipping to the heartfelt touches.
Of course, Koala‘s free sign-up, frequent promotions, and automatic savings certainly don‘t hurt either. For a top-notch experience without the top-dollar price tag, you can‘t beat this thoughtful service.
Ready to see the difference Koala can make for you and your pet? Head to Koala.Health to create your free account and receive 40% off your first order with code DEC40. Your pet will thank you!
