Hey there, dapper gents and ladies! If you‘re on the hunt for a great suit but don‘t want to drain your bank account, you‘ve probably heard of SuitShop. This direct-to-consumer brand has been making waves in the world of wedding and special occasion attire since 2016, promising high-quality, modern suiting at unbeatable prices.
As a fashion writer and suiting aficionado, I‘ve had my eye on SuitShop for a while now. I was intrigued by their unique business model, glowing customer reviews, and seriously impressive price tags. But of course, I had to see for myself if they could live up to the hype.
So I took the plunge and ordered a few pieces from SuitShop‘s collection – and I have to say, I was blown away. In this comprehensive review, I‘ll be sharing my honest experience with SuitShop, from the ordering process to the fit and quality of the garments. I‘ll also dive into the company‘s background, customer service, and how they stack up against the competition.
Whether you‘re a soon-to-be groom suiting up your wedding party, a guest in need of a dapper ‘fit, or just a fashionable fella looking to up your suiting game, read on to see if SuitShop is the right choice for you.
First Impressions
I have to start by giving props to SuitShop‘s branding and website. The site is sleek, modern, and easy to navigate, with high-quality product photos and clear information on sizing, materials, and pricing. They offer a helpful fit finder quiz to guide you to the right size, as well as a detailed measuring guide.
One thing that immediately stood out to me was SuitShop‘s focus on inclusivity and diversity. Their product photos feature models of different races, body types, and genders, which is refreshing to see in the often homogeneous world of menswear. They also have a dedicated section for women‘s suiting, with chic, tailored options that go beyond the boring black pantsuit.
Another major selling point is SuitShop‘s free home try-on program. If you‘re ordering suits for a wedding party of 5 or more, they‘ll send you a sample suit in each person‘s size to try on before placing your full order. This is a game-changer for anyone who‘s ever dealt with the hassle of renting or buying ill-fitting suits online.
The Ordering Process
For the purpose of this review, I decided to order a complete look from SuitShop – the Light Charcoal Suit, Light Grey Twill Vest, Blue Royal Oxford Shirt, Black Satin Tie, and Black Onyx Pocket Square. The total came to $369, which is a steal compared to the $1000+ you could easily spend on a comparable look from a traditional retailer.
Ordering was a breeze thanks to SuitShop‘s intuitive website. I used the fit finder quiz to determine my sizes, but I also appreciated that they allow you to select different sizes for the jacket and pants. As someone with a larger upper body and slimmer legs, this was a major plus.
I placed my order on a Monday and selected standard shipping. To my surprise and delight, the package arrived that Friday – just 4 days later! Everything came neatly folded in a sleek black garment bag with the SuitShop logo. The presentation was impressive and made the experience feel special.
Quality & Fit
Now for the moment of truth: how did the suit actually look and feel? In short – amazing. The Light Charcoal wool-blend fabric had a nice weight to it and a subtle texture that looked expensive. All of the pieces were fully lined and felt substantial, not flimsy or cheap.
The fit was incredible right out of the box. The jacket hugged my shoulders perfectly and nipped in at the waist for a modern, tailored silhouette. The pants had a slim, straight leg that was on-trend but still professional. I loved the added detail of the tab closure and side adjuster on the trousers – it elevated the look and made them feel custom.
The vest was also a star – it fit snugly but comfortably and didn‘t pull or gap at the front. The shirt, tie, and pocket square were all high-quality and coordinated perfectly with the suit. I was especially impressed with the construction of the shirt – the fabric was soft and breathable, the buttons were securely attached, and the stitching was neat and even.
Overall, I felt like a million bucks in this suit. It looked and felt designer but cost a fraction of the price. I even wore it to a wedding and got tons of compliments – no one could believe it was from an online retailer.
Customer Service & Returns
Fortunately, I didn‘t have to deal with any returns or exchanges myself. But I still wanted to test out SuitShop‘s customer service, so I reached out with a few questions about fabric care and alterations.
I used the live chat feature on their website and was immediately connected with a friendly, helpful representative. They answered all of my questions thoroughly and even offered some styling tips for the suit I purchased. The whole interaction was pleasant and made me feel valued as a customer.
SuitShop offers free 90-day returns on all orders, as well as a 1 year exchange policy for purchases over $150. They include a prepaid return label with every order for hassle-free returns. Based on the stellar reviews on their site and across the web, it seems that they handle the rare return or exchange promptly and professionally.
How SuitShop Compares
So how does SuitShop stack up against the competition? Let‘s compare:
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Traditional Menswear Retailers (Nordstrom, Men‘s Wearhouse, etc): SuitShop offers similar or better quality at a much lower price point. The convenience of online ordering and free home try-on gives them a major edge.
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Other DTC Suiting Brands (Indochino, Suitsupply, etc): SuitShop has some of the most affordable prices in the DTC market, with suits starting at just $194. Their free shipping and longer return window also stand out.
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Custom/Bespoke Suiting: While SuitShop doesn‘t offer fully custom suits, the ability to choose different jacket and pant sizes and their spot-on fit gives them a leg up on many made-to-measure brands. The quality is also impressive for the price.
| Brand | Price Range | Shipping | Return Policy |
|---|---|---|---|
| SuitShop | $194 – $448 | Free on all orders | 90 days |
| Indochino | $299 – $899 | $20 – $40, free on orders $399+ | 30 days |
| Suitsupply | $359 – $1,098 | $25, free on orders $400+ | 30 days in store only |
| Men‘s Wearhouse | $200 – $1,400 | $15 flat rate | 90 days with receipt |
The Verdict
By now it should be clear that I‘m a huge fan of SuitShop. The quality, fit, and value they offer is unmatched in the market. But what really sets them apart is the thought and care they put into every aspect of the customer experience.
From the inclusive branding and easy ordering process to the helpful customer service and generous return policy, SuitShop goes above and beyond to make suiting up accessible and enjoyable for everyone. They‘ve disrupted the industry in the best way possible, and I have no doubt they‘ll continue to grow and innovate.
If you‘re in the market for a new suit or tuxedo, I highly recommend giving SuitShop a try. With their risk-free home try-on program and excellent customer service, you have nothing to lose. Trust me, your wallet and your wardrobe will thank you.
I know I‘ll be a repeat SuitShop customer for years to come. In fact, I‘ve already placed another order for a different color of the Light Charcoal Suit (it was that good). And with their ever-expanding selection of mix-and-match suiting, I have a feeling my collection is only going to grow.
So go ahead, suit up with SuitShop. Join the countless satisfied customers who have discovered the joy of affordable luxury. And most importantly, enjoy feeling like your best, most stylish self in your new threads. Cheers to looking sharp, my friends!
