As someone who loves fashion and has been wearing contact lenses for over a decade, I know how important it is to find a great source for high-quality, affordable contacts. I‘ve tried numerous brands and retailers over the years, both in-store and online. And while I‘ve had some good experiences, I‘ve also had my fair share of disappointments – from subpar lenses to poor customer service.
So when I first heard about Perfect Lens, a Canadian online retailer that specializes in contact lenses, I was intrigued but also a bit skeptical. Could they really live up to their promise of offering top brands at unbeatable prices, all with the convenience of online ordering and fast shipping? I decided to find out for myself.
In this detailed review, I‘ll share my honest experience with Perfect Lens, from browsing their website to receiving and wearing my new contacts. I‘ll also compare them to other popular online retailers I‘ve tried, and give you my thoughts on why I think they‘re a top choice for any contact lens wearer who wants the best combination of quality, affordability, and service.
Whether you‘re a seasoned pro or new to contacts, I hope this review helps you make an informed decision about where to buy your next pair. Let‘s dive in!
Why I Decided to Try Perfect Lens
I first learned about Perfect Lens through a friend who had recently started ordering her contacts from there. She raved about their huge selection, low prices, and fast shipping. As someone who is always looking for ways to save money without sacrificing quality, I was definitely interested.
I checked out the Perfect Lens website and was impressed by what I saw. They carried all the top brands I was familiar with, like Acuvue, Air Optix, Biofinity, and Dailies. And the prices were significantly lower than what I was used to paying at my local optometrist‘s office or other online retailers.
Another big selling point for me was the convenience factor. I loved that I could order my contacts from anywhere, at any time, without having to take time out of my busy schedule for an appointment or errands. And with free standard shipping on all orders over $59, I knew I could stock up and save even more.
But of course, as a savvy shopper, I know that price and convenience aren‘t everything. I also care about the quality of the lenses, the ease of ordering and customer service, and the overall reputation of the retailer. So I did some more research, reading reviews from other customers and looking into the history and policies of Perfect Lens.
What I found was overwhelmingly positive. Perfect Lens has been in business since 2009 and has served over 500,000 customers across Canada. They have an A+ rating from the Better Business Bureau and thousands of 5-star reviews from happy customers. They also have a team of certified opticians and contact lens fitters on staff to answer questions and ensure that every order is accurate and safe.
All of this gave me the confidence to give Perfect Lens a try for myself. And I‘m so glad I did!
My Perfect Lens Website Experience
One of the first things that stood out to me about the Perfect Lens website was how easy it was to navigate. The homepage features a clean, modern design with clear categories and a search bar front and center. You can shop by brand, lens type, or replacement schedule, or even take a quiz to find the best lenses for your needs.
I started by browsing the selection of monthly lenses, since that‘s what I typically wear. I was impressed by the wide variety of options from all the major brands. They had everything from basic spherical lenses to more advanced options like multifocals and torics for astigmatism.
Each product page included detailed information about the lenses, including the material, water content, oxygen permeability, and available prescription ranges. There were also helpful reviews from other customers, which gave me a good sense of the real-world performance and comfort of each option.
One feature I especially appreciated was the ability to compare prices and features of different lenses side-by-side. This made it easy to see which ones offered the best value for my needs and budget.
When it came time to order, the process couldn‘t have been simpler. I just selected my preferred lenses, entered my prescription information (which was conveniently saved from my last order), and chose my shipping method. I also appreciated that Perfect Lens offers a variety of payment options, including major credit cards, PayPal, and even Bitcoin.
The whole ordering process took less than 5 minutes, and I received a confirmation email right away with my order details and estimated delivery date. So far, so good!
Receiving My Perfect Lens Order
I placed my order on a Monday afternoon and selected the free standard shipping option. To my surprise and delight, I received a shipping notification just 2 days later on Wednesday. And by Friday, my package had arrived – a full day earlier than the estimated delivery date.
The contacts were securely packaged in a sturdy, padded envelope to protect them during transit. Each box was shrink-wrapped and clearly labeled with the brand, lens type, and expiration date. I checked my order against the packing slip and everything was accurate and accounted for.
One small detail I noticed and appreciated was that Perfect Lens included a free lens case and some trial-size contact lens solution in my package. It was a nice little bonus that showed they truly care about their customers and go the extra mile to ensure a positive experience.
Overall, I was very impressed with the speed and efficiency of Perfect Lens‘ shipping and fulfillment process. It was clear that they have a well-oiled machine in place to get orders out quickly and accurately.
Wearing My New Contacts from Perfect Lens
Of course, the real test of any contact lens retailer is the quality and performance of the lenses themselves. I‘m happy to report that my experience wearing the contacts I ordered from Perfect Lens has been nothing short of fantastic.
I ordered a 6-pack of my go-to monthly lenses (Acuvue Vita, for those wondering) and they have been performing just as well as the ones I used to get from my eye doctor. The vision is crisp and clear, and the lenses are super comfortable to wear all day long. I haven‘t experienced any dryness, irritation, or other issues.
But I know that my experience alone isn‘t enough to truly evaluate Perfect Lens. So I did some digging and found tons of positive reviews from other customers who have ordered all kinds of lenses from them – dailies, weeklies, monthlies, torics, multifocals, and more.
Here are just a few examples:
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"I‘ve been ordering my Acuvue Oasys lenses from Perfect Lens for over a year now and have never had any issues. The prices are unbeatable and the shipping is always fast. I recommend them to all my friends who wear contacts!" – Sarah L.
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"I was a bit nervous about ordering contacts online for the first time, but Perfect Lens made the process so easy and stress-free. I got my Biofinity Toric lenses in just a few days and they work perfectly. I‘ll definitely be a repeat customer." – John T.
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"I love that Perfect Lens carries such a wide selection of lenses. I have a high astigmatism and used to have trouble finding Dailies Toric lenses in my prescription. But Perfect Lens always has them in stock and ready to ship. They‘ve made my life so much easier!" – Emily R.
These reviews mirror my own experience and give me even more confidence in recommending Perfect Lens to others.
Perfect Lens Customer Service
Fortunately, I haven‘t had any issues with my orders from Perfect Lens that have required me to contact customer service. But I wanted to make sure that they had a solid support system in place for those who do need assistance.
From what I can tell, Perfect Lens offers a few different ways to get in touch with their team:
- Phone (toll-free number available Monday-Friday 9am-5pm EST)
- Email (via a contact form on their website)
- Live chat (available Monday-Friday 9am-5pm EST)
I tested out the live chat function and was connected with a friendly and knowledgeable representative within seconds. I asked a few questions about their return policy and lens exchange program, and they were able to give me clear and helpful answers right away.
I also saw that Perfect Lens has a detailed FAQ section on their website that covers a wide range of topics, from ordering and shipping to prescriptions and returns. This is a great resource for getting quick answers to common questions without having to wait for a response from customer service.
Overall, I got the impression that Perfect Lens truly cares about their customers and is committed to providing top-notch service and support. They seem to have a knowledgeable and responsive team in place to handle any questions or issues that may arise.
How Perfect Lens Compares to Other Online Retailers
As I mentioned earlier, I‘ve tried a few other online contact lens retailers before, with mixed experiences. So how does Perfect Lens stack up against the competition? Let‘s take a look:
| Retailer | Selection | Prices | Shipping | Returns | Customer Service |
|---|---|---|---|---|---|
| Perfect Lens | Excellent | Excellent | Excellent | 365 days | Excellent |
| 1-800 Contacts | Good | Good | Good | 365 days | Good |
| Lens.com | Fair | Good | Fair | 30 days | Fair |
| ACLens | Good | Fair | Good | 30 days | Good |
As you can see, Perfect Lens stands out in several key areas. They have one of the widest selections of lenses I‘ve seen, with over 70 brands and 350 unique products. And their prices are consistently among the lowest, with frequent sales and promotions to help you save even more.
In terms of shipping, Perfect Lens is hard to beat. They offer free standard shipping on all orders over $59 (which is easy to reach if you‘re stocking up on a few months‘ worth of lenses). And in my experience, the shipping is much faster than the estimated 5-8 business days – I usually receive my orders within 2-3 days.
Perfect Lens also has one of the most generous return policies I‘ve seen, allowing you to return any unopened boxes within 365 days of purchase for a full refund (minus shipping costs). This is a huge advantage over other retailers that only offer 30-day return windows.
And as I discussed in the previous section, Perfect Lens‘ customer service is top-notch. They have multiple ways to get in touch, quick response times, and a helpful and friendly team.
All in all, I think Perfect Lens is the clear winner when it comes to online contact lens retailers. They offer the best combination of selection, prices, convenience, and customer service.
Tips for Ordering from Perfect Lens
If you‘re new to ordering contacts online or just want to make sure you have a smooth experience with Perfect Lens, here are a few tips to keep in mind:
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Make sure you have a valid, up-to-date contact lens prescription before placing your order. Perfect Lens requires a copy of your prescription to process your order, so it‘s a good idea to have it ready to upload or email to them.
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If you‘re unsure about which lenses are right for you, take advantage of Perfect Lens‘ online quiz or contact their customer service team for personalized recommendations. They have a wealth of knowledge and can help you find the best options for your specific needs.
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Consider ordering a larger supply of lenses to take advantage of bulk discounts and free shipping. Perfect Lens offers lower prices per box when you order a 6-month or 12-month supply, so it‘s a smart way to save money in the long run.
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If you have any issues with your order or lenses, don‘t hesitate to reach out to Perfect Lens‘ customer service team. They are always happy to help and will work with you to find a solution.
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To keep your eyes healthy and your lenses performing their best, make sure to follow the recommended replacement schedule and care instructions for your specific lenses. This usually means replacing your lenses every 2-4 weeks (for monthlies) and using fresh contact lens solution each time you store them.
By following these simple tips, you can ensure a positive experience with Perfect Lens and enjoy the many benefits of ordering your contacts online.
Final Thoughts on Perfect Lens
In conclusion, my experience with Perfect Lens has been nothing short of excellent. From the wide selection and low prices to the fast shipping and helpful customer service, they have exceeded my expectations at every turn.
As a fashionista and long-time contact lens wearer, I am always on the lookout for ways to save money and time without sacrificing quality or convenience. Perfect Lens has proven to be the perfect solution, offering the best of both worlds.
I love that I can easily order my favorite brands of contacts from the comfort of my own home, and have them delivered right to my door in just a few days. And I never have to worry about running out or overpaying, thanks to Perfect Lens‘ auto-refill program and competitive pricing.
But beyond the practical benefits, I also appreciate Perfect Lens‘ commitment to customer satisfaction and eye health. They have a team of certified opticians and contact lens fitters on staff to ensure that every order is safe and accurate. And they offer a wealth of resources and support to help customers like me make informed decisions about our eye care.
In short, I wholeheartedly recommend Perfect Lens to anyone who wears contact lenses and wants the best possible experience. Whether you‘re a busy professional, a student on a budget, or just someone who values convenience and quality, Perfect Lens has you covered.
So what are you waiting for? Head to PerfectLens.ca today and see the difference for yourself! Your eyes (and your wallet) will thank you.
